Our expertise in holiday rentals
on Reunion Island
Are you the proud owner of a villa in south west Réunion? Are you interested in renting furnished holiday accommodation? Generate income without having to worry about managing your property, by calling on the expert services of M'JOY Conciergerie.
We know that letting a property takes time and investment. That's why we're here to help!
To simplify the process, we take care of renting out your property from A to Z. Entrusting us with your home means you'll benefit from a proven quality of service, based above all on human relations and mutual satisfaction.
Trusting us means :
Leaving the management of tenants moving in and out to our agency.
Entrusting the lighting of your villa to our seasonal property professionals.
Optimising the occupancy of your property thanks to our knowledge of the market.
Make sure you're protected in the event of damage and have access to legal assistance.
Benefit from tailor-made services even outside the rental period.
Service
MARKETING YOUR ADVERT & MANAGE BOOKINGS
M'JOY creates a detailed advert for your accommodation and promotes it on the booking platforms (Airbnb, Booking.com, Abritel, etc.). Promoting your property through several online platforms and good internet referencing are the key to the success of your holiday rental. Our responsiveness to travellers' requests increases our chances of converting them into bookings.
Photos are your main asset in attracting internet users and convincing them to rent your property.
M'JOY will carry out a quality photo shoot for you and send you a selection of the best shots by email.
Thanks to its Channel Manager, M'JOY synchronises your bookings and availability calendar in real time. We manage rental contracts, insurance, holiday payments and deposits to ensure your peace of mind.
Service
WELCOME AND EXIT INVENTORY
Because the first impression is always the right one, M'JOY prepares your villa so that the welcome your travellers receive is unforgettable. A personal welcome, a small token of appreciation, a house booklet and local tips... Positive feedback guaranteed!
Each time you arrive, we take you on a detailed tour of the house to give you all the instructions and information you need to get to grips with the villa.
Our team of JOYeuses is then on hand throughout their stay to answer any questions, intervene if necessary or call in a specialist service provider.
When the travellers leave, we proceed in two stages. First, an inventory is carried out in the presence of the tenants to ensure that the equipment is in good working order and that the furniture is in good condition. Then, after they have left, we carry out a detailed inventory in which we count every item of crockery, cutlery, decoration, etc. We ensure that you take good care of your property. We assure you that we will take good care of your home, and return it to you in the condition in which it was entrusted to us.
We work in partnership with a bank guarantee application to ensure that you are compensated for any damage caused, whatever the circumstances.
Service
MANAGEMENT OF HOUSEHOLD LINEN & CLEANING BETWEEN EACH STAY
We manage all the household linen between each stay: collecting, washing, drying, ironing and preparing the beds for the next stay. We work with 3 laundries who take care of each room and carry out a specific treatment according to the stains observed./p>
Our housekeepers also carry out meticulous tidying and maintenance of your property before each visitor. So your villas are well looked after, and no detail is overlooked.
Finally, our mission goes beyond the maintenance of your home during rentals. We also take care of your property outside the rental periods, managing the work of external service providers in the event of problems or work to be carried out (estimates, invoicing, monitoring of work).
We are committed to providing you with satisfaction at every stage of the rental of your property, so that your home is always well maintained and as welcoming as possible for travellers.
Do you have any other questions?
Well, M'JOY has the answers!
We're available Monday to Friday from 8.30am to 5.30pm on +262 692 44 31 45 or by email at contact@mjoy.re
M'JOY Conciergerie, property specialist and member of SOCAF
We are holders of the ‘carte de gestion’ (real estate agent's professional card), which allows us to manage the administrative side of your property. To this end, we follow new training courses every year and are authorised to collect rent and carry out move-in and move-out inventories. We are committed to keeping abreast of changes in regulations so that we are always at the cutting edge.
The agency is an expert in its field, guaranteeing maximum satisfaction for both landlords and tenants. We put all our know-how and experience at your service to ensure the best possible stay for your tenants, and thus the success of your villa.
